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Long-Term Care Services

The Area Agency on Aging’s OPTIONS Assessment Unit provides a comprehensive assessment of need on all consumers seeking long-term care services, whether community-based or institutional.  The assessment is done to determine a consumer’s needs and the most appropriate and effective resources available in order to meet those needs. 

The assessment is conducted in a face-to-face meeting whenever possible and, ideally, takes place in the consumer’s current living environment.   The assessment identifies home- and community-based services appropriate for the consumer taking into account all facets of the person’s life – physical, financial, informal supports, and environmental. 

Make a Referral

To refer a person for an assessment, contact the Agency’s Information and Assistance Unit at 1-800-734-9603.  Visit Information and Assistance Unit


Southwestern Pennsylvania Human Services

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Southwestern Pennsylvania Area Agency on Aging, Inc.
305 Chamber Plaza
Charleroi, PA 15022
Tel: 724.489.8080 or 1.888.300.2704